Job Description

LearnAfrica operates a structured digital learning platform delivering curriculum-aligned educational content produced in-house. We are seeking a Platform Engineer- Support Lead to provide hands-on technical support for the platform while assisting with content upload oversight and system stability.

This role is technical and execution-focused. The successful candidate will work directly with the platform’s codebase and systems to fix issues, support content workflows, and maintain platform reliability. Final approval, platform direction, and decision-making remain with management.

Job Responsibility

• Work directly with the existing platform codebase to:
  • debug issues
  • fix errors
  • maintain platform stability
• Resolve frontend and backend issues affecting:
  • content visibility
  • learner access
  • platform behavior
• Investigate and fix bugs related to:
  • publishing logic
  • permissions and access control
  • data display and user flows
• Support platform updates and improvements as assigned
• Work with version control systems and follow controlled deployment processes
• Escalate complex architectural issues to senior engineering teams when required

 

Digital Academy Support Responsibilities

• • Oversee technical correctness of content uploads before management approval
  • Ensure courses, lessons, and materials display and function correctly
  • Support content administrators by resolving technical upload or display issues
  • Maintain correct course and lesson structure at system level
  • Perform functional testing from a learner’s perspective

Reporting & Coordination

• • Report technical issues, fixes, and risks clearly to the Digital Academy Lead
  • Document changes and recurring issues
  • Follow defined approval, access, and escalation processes

 

 Required Technical Skills (Non-Negotiable)

• • • Strong proficiency in the platform’s current technologies (frontend & backend)
    • Ability to read, debug, and modify existing production code
    • Solid experience with:
      • JavaScript / TypeScript
      • React.js / Next.js (or equivalent frontend framework)
      • Node.js / Express or Laravel (as applicable)
    • Database understanding (MySQL / PostgreSQL / MongoDB)
    • REST API troubleshooting experience
    • Git version control (pull, push, resolve conflicts)
    • Understanding of roles, permissions, and access control logic

Job Skills

RESTful API integration and troubleshooting, Version control using Git (branching, merging, conflict resolution), diagnosis and bug fixing

Experiences

• 3 to 4 Years
• 3 to 4 Years

Extra Benefits

Overtime